1. Service Terms

These Terms of Service govern your use of our website and services. By accessing or purchasing from DeeCosey, you agree to be bound by these terms.

Our services are intended for customers located in the United States. You are responsible for ensuring that your use of this website complies with applicable laws and regulations.

2. Privacy

We respect your privacy and handle your personal information in accordance with our Privacy Policy. Please review our Privacy Policy for more details on how your information is collected, used, and protected.

3. User Responsibilities

• Provide accurate and complete information when placing an order
• Use the website only for lawful purposes
• Do not misuse or interfere with the website or its services

4. Content and Intellectual Property

All content on this website, including text, images, and design elements, is owned by or licensed to DeeCosey. Unauthorized use, reproduction, or distribution is prohibited.

5. Service Availability

We aim to keep our website accessible and functioning properly at all times. However, temporary interruptions may occur due to maintenance, updates, or technical issues.

6. Orders and Pricing

All orders are subject to availability and confirmation. We reserve the right to cancel or refuse orders in specific cases, such as pricing errors, stock availability issues, or suspected fraudulent activity.

Prices are displayed in U.S. dollars (USD). Payments are processed securely through trusted third-party payment providers, including PayPal and major credit cards.

7. Shipping

We currently ship within the United States only. Orders are typically processed within 1–3 business days (Monday to Friday). Orders placed later in the day may be processed on the next business day.

Estimated delivery times generally range from 8–15 business days, depending on the destination and logistics conditions. Shipping fees are calculated as follows: free shipping on orders over $69, and a flat fee of $9.90 for orders below $69.

8. Returns and Refunds

We offer a 30-day return period starting from the date your order is delivered. Items must be unused, in original condition, and returned in original packaging.

If an item is defective, damaged, or incorrect, return shipping costs will be covered by us. For other returns, customers are responsible for return shipping costs.

Refunds are issued after returned items are received and inspected. Refunds are typically processed within 3–7 business days after approval. Processing times may vary depending on your payment provider.

We do not charge any restocking fees. Original shipping fees are non-refundable unless the return is due to our error.

9. Limitation of Liability

We strive to provide accurate information and reliable service. To the extent permitted by law, we are not responsible for indirect or incidental damages arising from the use of our services.

10. Governing Law

These terms are governed by the laws of Hong Kong. Users accessing our services from the United States or other regions are responsible for complying with applicable local laws.

11. Updates to Terms

We may update these Terms of Service from time to time. Updated versions will be posted on this page with the effective date.

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DeeCosey

Company Name: Hong Kong Hansheng Network Technology Limited

Business Registration Number: 78814031-000-09-25-4

Email: service@deecosey.com

Address:
503A, 5/F, Won Hing Building
74–78 Stanley Street
Central, Hong Kong

Customer Support Hours:
Monday to Friday, 9:00 AM – 5:00 PM

We aim to respond within 24 business hours.